How You’ll Make a Difference
Under the direction of the Supervisor, oversees the primary needs of the patient in the Home Health Telemonitoring Program. Assesses the patient and caregivers; establishes the care plan; teaches the patient; evaluates clinical outcomes; and assists with program development.
Provides telephone consultation/triage to patient, family, and significant others according to Home Health Telemonitoring Program protocols.
Uses the Nursing Process to provide ongoing care (assessment, planning, intervention, evaluation) via phone triage. Determines priorities of patient care based on essential patient needs and available resources. Recognizes changes in the patient's status and need for care and intervenes appropriately.
Coordinates patient interventions such as physician contacts, consultation with patient's home care nurse, nursing visits, changes in physician orders, and visits in cooperation with patient's physician as appropriate.
Assesses patient, family and/or significant others training needs and provides teaching/counseling via telephone consultation/triage.
Collects and maintains clinical and patient records according to agency, state and federal guidelines. Assumes primary responsibility for the documentation, data review, quality and appropriate follow-up of patient information.
Assists in completion of reports and statistics related to key clinical performance measures.
Ensures quality of care through development, implementation and evaluation of professional nursing standards.
License & CertificationsRegistered Nurse license issued by the state in which the team member practices.
EducationAssociate's Degree in Nursing.
ExperienceTypically requires 3 years of experience in combination of cardiac, home care and triage settings.
Must possess strong communication skills, be detail oriented and have the ability to coordinate and manage complex care for patients over the phone.Must be motivated and self-directed and possess above average interpersonal skills.Demonstrated ability to work well with management, physicians, and other professionals in a direct and positive manner.Demonstrated ability to work in a fast-paced environment and under time constraints.Intermediate computer skills using Microsoft Office applications and an overall proficiency and comfort level with computer systems.
At Aurora Health Care
We pride ourselves on taking care of our people. And not just our patients—we mean you, too. We help each other live well. When you work at Aurora, you get the chance to work with a dedicated team that’s as passionate about the work as you are. Here, you’ll find limitless opportunities for ongoing learning, career advancement, competitive compensation and a stable work environment. But more than that, you have the opportunity to change lives—including your own.
Diversity and inclusion matters at Aurora. We celebrate our differences and nurture an environment where everyone feels included. We know that when we reflect the communities we serve, when we embrace differences and bring our whole selves to work every day, we are working as one to build a healthier tomorrow for everyone. Aurora supports a safe, healthy and drug-free work environment through criminal background checks and pre-employment drug testing. We maintain a smoke-free environment at all our locations. We are an equal opportunity employer.
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